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TERMS AND CONDITIONS

(Please read carefully)

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The purchase of any travel services offered by Lagum Adventure Tour constitutes a contractual arrangement between you and the company, and represents your acceptance of the Company’s Terms & Conditions set out herein. Please ensure that you read carefully and understand these Terms & Conditions before making an actual payment. You are advised to request the latest version of the Terms & Conditions or you may also access the latest version of the Terms & Conditions through www.elnidoadventure.com/terms-and-conditions.

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TOUR PACKAGE RESERVATION

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  • Each offer or tour package is available everyday for a private tour, unless travel dates are specified.

  • Reservations can be done through online using the reservation form, through our Facebook page, Viber, WhatsApp, website chatbox or through phone call.

  • All website rates are inclusive of value added tax and surcharges of Lagum Adventure Tour.

  • Rates are based on existing lowest-priced service for every inclusions stated, considering possible and mandated discounts.

  • Advance booking is required. A minimum of two (2) days prior to preferred travel dates and is subject for availability.

  • Down Payment: Fifty Percent (50%) is required to all reservations for us to confirm your booking.

  • Down payments received after office hours are considered next day booking.

  • Confirmation email will be sent to your email address specified upon booking to acknowledge the payment and confirmation of your reservation.

  • Senior Citizen and/or PWD discounts will apply to entrance fees only. Not applicable to car rental rates if accompanied with Adults and kids..

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PRICE POLICY

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All package rates are based on rates known at the time of publication. Package rates are per person. Lagum Adventure Tour practices a “No hidden Charge” policy. Price is inclusive of value added tax and surcharges of Lagum Adventure Tour. Prices are subject to change without prior notice, terms & conditions will apply. Lagum Adventure Tour reserves the right to re-price/re-quote for any additional fees that may have incurred (i.e. government taxes, or hotel/airline surcharges or change in rates).

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PAYMENT

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A refundable and transferable 50% down payment of the total package is required for Lagum Adventure Tour to process the reservation for you. Lagum Adventure Tour accepts payment through:

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  • Money transfers

  • Bank transfers, and

  • ONLINE payments using credit cards, debit cards or PayPal (with 5% service charge)

 

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Your booking is not confirmed until the down payment payment is received by Lagum Adventure Tour and you receive a confirmation email from us.

 

Your reservation will likewise be automatically cancelled if the payment required is not received within the specified period and Lagum Adventure

Tour reserves the right to apply cancellation charges if necessary.

 

Price is guaranteed upon receipt of the down payment.

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MONEY TRANSFER or BANK TRANSFER is highly recommended but if you wish to make an ONLINE payment, please specify that during reservation. Invoice (or link to the invoice) will be sent through email after we receive your reservation from our website. You can use the link of the invoice to pay using credit card / debit card or PayPal. A 5% service charge of the due amount will be added for ONLINE payments.

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Please review and verify your statement invoice thoroughly and contact Lagum Adventure Tour immediately if your invoice appears to be incorrect or incomplete, as it may not be possible to make changes later.

 

Lagum Adventure Tour cannot accept responsibility if we are not notified of inaccuracies within 5 days after sending out the invoice.

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In the case of billing errors, Lagum Adventure Tour reserves the right to re-invoice you with correct pricing.

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Lagum Adventure Tour is not responsible for cancelled package reservations in the event down payment is not received before the travel date.

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CANCELLATIONS AND REFUNDS

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If a booking cancellation is received by Lagum Adventure Tour at least 7 days before date of travel, 50% of the paid down payment WILL BE REFUNDED, 8  days and more, 80% of the deposit WILL BE REFUNDED. Cancellations received less than 7 days will not be honored and will not be refunded.

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Lagum Adventure Tour reserves the right to cancel confirmed tours in the event of natural phenomenon or mandated government cancellations. Guests will be entitled for a refund (minus service charges) or will be able to move their booking to a later date depending on the availability of the tour.